RTR Business Products, Inc. was founded in 1966 with a focus on supplying high quality copiers, printers and facsimile systems to business in Southwestern PA. During our history, the focus has remained the same; build a strong business base by continually providing the highest quality products, services, technicians, support and delivery systems to our customer. The philosophy is simple….never provide a reason for the client to question their decision to do business with RTR.
In support of the above mentioned philosophy, RTR only hires top quality factory trained technicians to provide the ongoing service and preventative maintenance required on your office systems. It is through a strict adherence to the manufacturer’s guidelines for service and preventative maintenance that the Kyocera systems supported by RTR continue to operate reliably. Local dispatching of service technicians along with geographical zoning provides quick response to any service need of our customer.
In addition, a multi-million dollar inventory of hardware, parts and supplies is continually maintained in order that our customer does not have to suffer downtime while waiting on a parts to be ordered from the factory. Our responsibility is to keep your systems producing.
RTR realizes that in a time of rapid technological advancements, it is imperative to provide technicians as well as sales and support staffs the needed training to embrace this advancing technology. As such, we utilize manufacturer’s training programs as well as college/course tuition reimbursement programs to all employees of the company.
If you are looking for a business partner who understands the definition of partnership and responds, then RTR Business Products, Inc. is the right choice.