RTR Services

We’re committed to maximizing the availability and performance reliability of your imaging equipment.

Whenever you experience an issue with your equipment – no matter how minor – call us or submit your request online. Our website makes it easy to request service, order supplies and more.

Our proactive maintenance programs includes remote monitoring and management of your entire fleet of devices. Software and security updates are often completed without the need for an onsite service call. By monitoring your fleet our technicians are able to remotely assess issues with specific devices, and pre-plan preventative maintenance on the same call.

By leveraging advanced technology RTR Business Products is able to improve service efficiency – increasing device availability, improving productivity and reducing service related expenses – all in alignment with our commitment to providing you with a lower total cost solution.

When you contact for service with us and experience an equipment issue that is unable to be resolved in a timely manner – we will provide you with a comparable device on a temporary basis – at no additional cost to you. At RTR Business Products we understand you depend on your imaging equipment. We stand behind the products we represent and service we provide – a promise made and a promise kept for over 50-years.

We’re here to help – and make it easy!

Click one of the following links to place a service call, order supplies, or submit a meter reading for your equipment.

Scheduled for a Remote-Tech Service Call with one of our Solution Specialists?